The European Commission provides a platform for online dispute resolution (ODR). This platform is available via the following link: https://ec.europa.eu/consumers/odr/. Consumers can use this platform to settle their disputes arising from online contracts.
Note pursuant to § 36 VSBG:
We will not participate in alternative dispute resolution procedures within the meaning of § 36 VSBG. The use of an alternative arbitration body shall not be a mandatory requirement for appealing to a court of competent jurisdiction.
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The contents of www.osg-excello.com are copyright protected unless stated otherwise. The photographs used may be marked with image credits or these may be listed below them if they are not our own images. Photographs may only be used on third-party sites under the terms of the respective copyright license.